An Exploratory Qualitative Research to Address Processes that are Utilised for Managing Talent: A Case Study in a Queensland Regional University

Atheer Abdullah Mohammed, Raj Gururajan, Abdul Hafeez-Baig


The key aim of this research is to investigate themes related to talent management processes (TMPs) in Australian universities. This is because of the pragmatic advantages for universities that are focused on improving talents. Talent is a primary source of competitive advantage for educational organizations. Moreover, talent contributes to increased rankings and profits for higher education organizations. The university’s ranking is aligned with their talented employees who contribute significantly to a university’s performance by attracting new students and securing funds for further research. This study depends on the focus group (FG) method as the main tool for data collection. The sample consisted 11 information communication technology and human resource managers who are working at the University of Southern Queensland. A high-level FG session was transcribed and thematically analyzed using NVivo 11. Six key themes and 16 subthemes of TMPs were explored. The key themes were talent retention, talent attraction, talent development, talent acquisition, performance management, and leadership development. Each of these themes and subthemes is discussed. This research is limited to a small sample size.
Aus. J. Bus. Sco S. & IT. Vol 5(2), October 2019, P 72-85.


Focus Group; Talent Management; Higher Education

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